The Clay Club Support

Help with the Clay Club app for iPhone and Android.

Get in touch

From the app: Me, then Report a problem. It comes straight to us with the app version, so we can see what happened.
By email: support@clayclub.app. We answer within two working days.

The reader got a box wrong. Every box is shown to you before a round saves; tap one to fix it. For the best read, lay the card flat in good light with the whole card in the frame.
Pro on a new phone. Sign in with the same account, open any Pro feature and tap Restore Purchases.
Cancelling Pro. On iPhone: Settings, your name, Subscriptions. On Android: the Play Store, your profile, Payments & subscriptions. Deleting the app doesn't cancel a subscription.
Rounds on a new phone. Sign in and your rounds come back; they back up on their own while you're signed in.
Joining a squad. Start a round, choose Squad, then Join with a code or scan the host's QR code.
Running a club. Find your club under Clubs and tap Claim this club. Once we've confirmed it, you can post shoots and tournaments from its page.
Deleting your account. Me, then Delete Account at the bottom. It removes your account, rounds, posts and comments straight away. Or email us and we'll do it.